NatWest incident
Incident Impacting Open Banking flows for all brands (NWB,RBS,UBN,NWBI & RBSI)
Resolved after 26 minutes, affecting UBN Payment Consent and NWB Payment Consent and 1 more, on March 29, 2026.
This issue has now been resolved. We apologize for any inconvenience caused and appreciate your understanding.
Affected components
Update timeline
- investigating Mar 29, 2026, 05:20 AM UTC
We’re currently experiencing an issue affecting AISP/PISP API services for the following brands: NatWest, Royal Bank of Scotland, Ulster Bank (Northern IrelandI), NatWest International, and RBS International. Our technical teams are actively investigating and working to resolve this as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience while we restore normal service. If you have any concerns or need support, get in touch with us via our API Service Desk. We’ll be on hand to help.
- investigating Mar 29, 2026, 05:25 AM UTC
We are continuing to investigate this issue.
- resolved Mar 29, 2026, 05:46 AM UTC
This issue has now been resolved. We apologize for any inconvenience caused and appreciate your understanding.
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