Resolved after 3 hours 32 minutes, affecting UBN Payment Consent and RBS Payment Consent and 1 more, on October 5, 2026.
This incident has been resolved and root cause analysis is under way. Once again apologies for an inconvenience caused by this distruption this morning.
Affected components
Update timeline
- investigating Oct 05, 2026, 10:35 AM UTC
We are currently seeing intermittent high response times on consent journeys for AISP and PISP customers. We are currently investigating this issue with a third party vendor. This is impacting RBS and Ulster North brands. We apologise for the inconvenience this may cause.
- monitoring Oct 05, 2026, 11:48 AM UTC
Issue has been identified and resolved. We are currently monitoring.
- resolved Oct 05, 2026, 02:07 PM UTC
This incident has been resolved and root cause analysis is under way. Once again apologies for an inconvenience caused by this distruption this morning.
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