Resolved after 4 days 3 hours, affecting NWB - Accounts API - Ebanking and NWB- Accounts API - Bankline and 1 more, on November 21, 2024.
Please be aware that the incident we notified you on 21st Nov’24 , impacting AIS for NatWest has now been resolved. Please accept our apologies for any inconvenience this issue caused. Should you have any concerns regarding this incident, get in touch with us via our API Service Desk by logging in to the Bank of APIs website and raising a service desk ticket. We’ll be on hand to provide support.
Affected components
Update timeline
- investigating Nov 21, 2024, 01:12 PM UTC
AISP failures impacting our APIs for NatWest Please be aware of an incident that is affecting our APIs at the moment. Our technical teams are investigating this issue and hope to have it rectified quickly. Please accept our apologies for any inconvenience this issue is causing. Should you have any concerns regarding this incident, get in touch with us through our API Service Desk by logging in to the Bank of APIs website and raising a service desk ticket. We’ll be on hand to provide support.
- investigating Nov 21, 2024, 03:01 PM UTC
We are continuing to investigate this issue.
- resolved Nov 25, 2024, 04:16 PM UTC
Please be aware that the incident we notified you on 21st Nov’24 , impacting AIS for NatWest has now been resolved. Please accept our apologies for any inconvenience this issue caused. Should you have any concerns regarding this incident, get in touch with us via our API Service Desk by logging in to the Bank of APIs website and raising a service desk ticket. We’ll be on hand to provide support.
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