Resolved after 54 minutes, affecting Natterbox CTI and PCI Payments (PCI Payments — APAC) and 1 more, on April 29, 2026.
Our technical teams have implemented the necessary measures to restore service, and the issue affecting Webphone connectivity has been resolved. We will continue to monitor the platform closely and provide further updates. Please contact our Customer Support Team if you experience any further issues.
Affected components
Update timeline
- investigating Apr 29, 2026, 07:52 AM UTC
We are currently investigating an issue that is preventing a number of customers from launching their Webphones. Our technical team is actively working towards implementing a fix. We will update our status page with further details as our investigation progresses.
- monitoring Apr 29, 2026, 08:09 AM UTC
Our technical teams have implemented the necessary measures to restore service, and the issue affecting Webphone connectivity has been resolved. We will continue to monitor the platform closely and provide further updates. Please contact our Customer Support Team if you experience any further issues.
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