Resolved after 1 hour 32 minutes, affecting Natterbox CTI and PCI Payments (PCI Payments — APAC) and 1 more, on June 11, 2026.
Our technical teams have implemented the necessary measures to restore service, and all reported Dial List issues have been resolved. We will continue to monitor the platform closely and provide further updates. Please contact our Customer Support Team if you experience any further issues.
Affected components
Update timeline
- identified Jun 11, 2026, 10:07 AM UTC
We are currently investigating an issue impacting Dial Lists, where users may experience records failing to progress after a call, statuses not updating, or the same record being presented to multiple agents simultaneously. Our technical team is actively working towards implementing a fix. We will update our status page with further details as our investigation progresses.
- monitoring Jun 11, 2026, 11:08 AM UTC
Our technical teams have implemented the necessary measures to restore service, and all reported Dial List issues have been resolved. We will continue to monitor the platform closely and provide further updates. Please contact our Customer Support Team if you experience any further issues.
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