Resolved after 3 hours 14 minutes, affecting Market Connect, on January 21, 2026.
Dear MRI Client, Normal service has now been restored for Market Connect. The issue was fully resolved on 21-Jan-2026 at 9:15 PMand we will continue to monitor the service closely. We sincerely apologise for the disruption. We thank you for your patience and understanding. Regards, MRI Software
Affected components
Update timeline
- investigating Jan 21, 2026, 06:36 PM UTC
Dear MRI Client, We have received reports of an issue with Market Connect as of 21-Jan-2026 at 16:05 UTC, and our teams are actively investigating. We apologise for any inconvenience caused. Further updates will be posted here as they become available. Regards, MRI Software
- resolved Jan 21, 2026, 09:51 PM UTC
Dear MRI Client, Normal service has now been restored for Market Connect. The issue was fully resolved on 21-Jan-2026 at 9:15 PMand we will continue to monitor the service closely. We sincerely apologise for the disruption. We thank you for your patience and understanding. Regards, MRI Software
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