MRI Software incident
PMX X.7, PMX X.5, PHA PRO, FAA and Cornerstone - Reported Incident - Resolved
Resolved on October 2, 2026, affecting PHA Pro and Fixed Asset Accounting - North America and 1 more.
Dear MRI Client, Earlier today, services hosted within the CH3 data center experienced an issue that may have impacted service availability and performance for some users. We believe the issue has now been resolved, and services have been restored. The issue was fully resolved on 02 October 2026 at 13:15 UTC. Our teams will continue to closely monitor the environment to ensure stability and quickly address any further concerns should they arise. We sincerely apologise for the disruption. We thank you for your patience and understanding. Regards, MRI Software
Affected components
Update timeline
- resolved Oct 02, 2026, 01:55 PM UTC
Dear MRI Client, Earlier today, services hosted within the CH3 data center experienced an issue that may have impacted service availability and performance for some users. We believe the issue has now been resolved, and services have been restored. The issue was fully resolved on 02 October 2026 at 13:15 UTC. Our teams will continue to closely monitor the environment to ensure stability and quickly address any further concerns should they arise. We sincerely apologise for the disruption. We thank you for your patience and understanding. Regards, MRI Software
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