Resolved after 47 minutes, affecting Paths Workspace and Events Workspace, on October 30, 2025.
We’re currently rolling out a fix for the issue, thank you for your patience while we restore the functionality.
Affected components
Update timeline
- investigating Oct 30, 2025, 04:09 PM UTC
We are currently experiencing an issue in the Agent Studio where Event Triggered Paths are triggering correctly but the associated Path buttons are not appearing in chat. Our team is investigating the root cause and working to restore the functionality as quickly as possible. We will provide further updates shortly and appreciate your patience as we resolve this.
- identified Oct 30, 2025, 04:40 PM UTC
We’re currently rolling out a fix for the issue, thank you for your patience while we restore the functionality.
- resolved Oct 30, 2025, 04:57 PM UTC
This incident has been resolved. Thanks again for your patience.
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