Moveworks incident
Moveworks Assistant in Microsoft Teams Not Responding
Resolved after 1 hour 48 minutes, affecting Microsoft Teams, on October 1, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 01, 2026, 03:20 PM UTC
We're investigating an issue affecting the Moveworks Assistant in Microsoft Teams. Users report the bot entering a "thinking" state with no response. In some cases, users are not receiving responses as expected. We are actively working on resolving this issue and will provide updates shortly. We apologize for the inconvenience caused.
- investigating Oct 01, 2026, 03:56 PM UTC
We are continuing to investigate and identify a mitigation. We sincerely apologize for the ongoing disruption.
- monitoring Oct 01, 2026, 04:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 01, 2026, 05:09 PM UTC
This incident has been resolved.
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