Moveworks incident
Agent Studio: Plugins page not loading for some roles
Minor Vendor's status page →
Resolved after 1 hour 35 minutes, affecting Plugins Workspace, on September 23, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Plugins Workspace
Update timeline
- identified Sep 23, 2026, 02:57 PM UTC
We're aware of an issue where some users can't load the Agent Studio plugins page. They see the message "You do not have the role needed to perform this action." The issue affects users without Super Admin access in some orgs. We've identified the cause, and a fix is being deployed now. We'll share an update once it's resolved. Thanks for your patience.
- monitoring Sep 23, 2026, 04:07 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 23, 2026, 04:33 PM UTC
This incident has been resolved.
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