Moveworks incident

Forms Ingestion Failure

Resolved after 1 day 3 hours, affecting Smart Forms, on November 10, 2025.

resolved Nov 11, 2025, 07:27 PM UTC

This incident has been resolved. Thank you for your patience and we apologize for the inconvenience this may have caused.

Started
Nov 10, 2025, 03:54 PM UTC
Resolved
Nov 11, 2025, 07:27 PM UTC
Duration
1d 3h
Detected by Pingoru
Nov 10, 2025, 03:54 PM UTC

Affected components

Smart Forms

Update timeline

  1. identified Nov 10, 2025, 03:54 PM UTC

    We’ve identified an issue in our forms ingestion process. As a result, forms that are newly added or updated after 11/6 may not be appearing in the AI Assistant as expected. Our engineering team is actively working to resolve this issue. We will provide updates as soon as we have more information. We sincerely apologize for the inconvenience this may cause and thank you for your patience.

  2. identified Nov 10, 2025, 04:55 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 11, 2025, 07:27 PM UTC

    This incident has been resolved. Thank you for your patience and we apologize for the inconvenience this may have caused.

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