Moveworks incident

AI Assistant Outage

Resolved after 1 hour 6 minutes, on March 17, 2026.

resolved Mar 17, 2026, 08:11 PM UTC

We identified and resolved an issue where some users experienced failed or missing responses while interacting with the Moveworks AI Assistant. During this time, the assistant may have been temporarily unresponsive or slower than expected. Our team quickly investigated the issue and implemented mitigations to restore normal service. We sincerely apologize for the inconvenience and appreciate your patience. Duration: 11:19 PM – 11:36 PM PST

Started
Mar 17, 2026, 06:30 AM UTC
Resolved
Mar 17, 2026, 07:36 AM UTC
Duration
1h 6m
Detected by Pingoru
Mar 17, 2026, 06:30 AM UTC

Update timeline

  1. resolved Mar 17, 2026, 08:11 PM UTC

    We identified and resolved an issue where some users experienced failed or missing responses while interacting with the Moveworks AI Assistant. During this time, the assistant may have been temporarily unresponsive or slower than expected. Our team quickly investigated the issue and implemented mitigations to restore normal service. We sincerely apologize for the inconvenience and appreciate your patience. Duration: 11:19 PM – 11:36 PM PST

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