Resolved after 20 hours 52 minutes, affecting Enterprise Approvals, on August 11, 2026.
We identified an issue affecting multiple customers where approval requests were processed successfully, but users encountered a “You don’t have access to the request” error when retrieving the updated record. Engineering has deployed a fix and is currently monitoring the system to ensure stability. We will share additional updates as they become available.
Affected components
Update timeline
- monitoring Aug 11, 2026, 05:45 PM UTC
We identified an issue affecting multiple customers where approval requests were processed successfully, but users encountered a “You don’t have access to the request” error when retrieving the updated record. Engineering has deployed a fix and is currently monitoring the system to ensure stability. We will share additional updates as they become available.
- resolved Aug 12, 2026, 02:38 PM UTC
This incident has been resolved.
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