Moveworks incident

CSAT surveys not sent for the week of 7/28

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Resolved on August 3, 2026.

resolved Aug 07, 2026, 11:57 AM UTC

We identified an issue with CSAT surveys not going out for the mentioned week. We identified the issue and have fixed it; subsequent CSAT's should run as usual. We sincerely apologise for the inconvenience caused.

Started
Aug 03, 2026, 05:00 PM UTC
Resolved
Aug 03, 2026, 05:00 PM UTC
Duration
–
Detected by Pingoru
Aug 03, 2026, 05:00 PM UTC

Update timeline

  1. resolved Aug 07, 2026, 11:57 AM UTC

    We identified an issue with CSAT surveys not going out for the mentioned week. We identified the issue and have fixed it; subsequent CSAT's should run as usual. We sincerely apologise for the inconvenience caused.

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