Mercari incident

Label creation is experiencing issues from some orders created 7/17

Resolved after 1 hour, affecting Shipping, on July 18, 2026.

resolved Jul 18, 2026, 09:02 PM UTC

Our team has now released a fix, so you should be able to access your label without any problems. Please give it another try and let me know if you run into any other issues.

Started
Jul 18, 2026, 08:02 PM UTC
Resolved
Jul 18, 2026, 09:02 PM UTC
Duration
1h
Detected by Pingoru
Jul 18, 2026, 08:02 PM UTC

Affected components

Shipping

Update timeline

  1. investigating Jul 18, 2026, 08:02 PM UTC

    We're currently experiencing delays with label creation and are actively investigating the cause. We apologize for any inconvenience and appreciate your patience as we work to resolve this issue.

  2. resolved Jul 18, 2026, 09:02 PM UTC

    Our team has now released a fix, so you should be able to access your label without any problems. Please give it another try and let me know if you run into any other issues.

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