Is Mercari down?

Last checked 2m ago
Current status
Mercari is up

No incidents right now.

Mercari is operational right now. Last checked 2m ago; the most recent incident resolved 8d ago.

Real-time Mercari status, recent outages, and incident history: pulled directly from Mercari's official status page at status.mercari.com every 5 minutes. Pingoru tracks 10 Mercari services and has captured 10 incidents in the last 90 days (98.33% uptime). Get email, Slack, Discord, or webhook alerts the moment Mercari reports a new incident, free for 3 monitors, no credit card.

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Mercari uptime 98.33% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 8h 1m
    Started Oct 23, 2026, 08:52 PM UTC · Resolved Oct 24, 2026, 04:53 AM UTC
    Payouts
    Timeline · 2 updates
    • monitoring · Oct 23, 2026, 08:52 PM UTC

      Some Instant Pay withdrawals made since October 21 may still show as "requested" or show an incorrect status in the app. We are checking each affected payout with our payment provider and will update every affected account. We will post another update here once we have confirmed the results. If you have questions about a specific payout, please contact our Help Center. We apologize for the inconvenience.

    • resolved · Oct 24, 2026, 04:53 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1h 4m
    Started Oct 21, 2026, 04:35 PM UTC · Resolved Oct 21, 2026, 05:39 PM UTC
    Mobile AppsWeb siteListingPurchasingShippingRatingPayoutsVerificationCustomer ServiceSearch
    Timeline · 2 updates
    • investigating · Oct 21, 2026, 04:35 PM UTC

      We are addressing a security vulnerability in third-party software and may temporarily pause the Mercari app and website to install an update. Our services remain available at this time. No unauthorized access or information leaks related to this matter have been confirmed. We will post a follow-up with timing and details as we learn more. We apologize for any inconvenience and appreciate your patience.

    • resolved · Oct 21, 2026, 05:39 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 1d 1h
    Started Oct 19, 2026, 09:57 PM UTC · Resolved Oct 20, 2026, 11:50 PM UTC
    Customer Service
    Timeline · 2 updates
    • investigating · Oct 19, 2026, 09:57 PM UTC

      For the customers who can't access our Help Center please contact us via email [email protected]. We apologize for the inconvenience

    • resolved · Oct 20, 2026, 11:50 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 8d 22h
    Started Sep 20, 2026, 07:18 PM UTC · Resolved Sep 29, 2026, 05:20 PM UTC
    Customer Service
    Timeline · 2 updates
    • investigating · Sep 20, 2026, 07:18 PM UTC

      Some support requests may not go through right now. We're working on restoring full access and will post an update here once it's available.

    • resolved · Sep 29, 2026, 05:20 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 19d
    Started Sep 11, 2026, 05:13 AM UTC · Resolved Sep 30, 2026, 05:36 AM UTC
    Shipping
    Timeline · 2 updates
    • monitoring · Sep 11, 2026, 05:13 AM UTC

      USPS is having issues generating QR Code. They are actively investigating. Labels can still be printed while the QR Code is inactive.

    • resolved · Sep 30, 2026, 05:36 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Mercari outage history

5 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Mercari outage history →

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Incident record

Since April 2026 · Statuspage by Atlassian · 10 components checked every 5 minutes
54incidents recorded
27last 12 months
10last 90 days
14 daystypical duration, 12 months

The longest incident in the last year, Shipping Service Disruption: Eastern and Central U.S on March 17, 2026, ran for 105 days. 11 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Shipping14
  • Customer Service8
  • Listing4
  • Mobile Apps4
  • Payouts4

Latest incidents

Outage history

Past 90 days · 10 incidents View full outage history →