Is Mercari down?
Last checked 10m agoActive incident: USPS Shipping Label & QR Code Issue
Mercari is reporting degraded performance right now (last checked 10m ago). Services are up but slower or partially failing.
Real-time Mercari status, recent outages, and incident history — pulled directly from Mercari's official status page at https://status.mercari.com every 5 minutes. Pingoru tracks 10 Mercari services and has captured 11 incidents in the last 90 days (98.22% uptime). Get email, Slack, Discord, or webhook alerts the moment Mercari reports a new incident — free for 5 monitors, no credit card.
Active incident 1
- Shipping
Timeline · 1 update
- monitoring · Sep 11, 2026, 05:13 AM UTC
USPS is having issues generating QR Code. They are actively investigating. Labels can still be printed while the QR Code is inactive.
Latest: USPS is having issues generating QR Code. They are actively investigating. Labels can still be printed while the QR Code is inactive.
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Recent outages & incidents
Past 90 days- Shipping
Timeline · 2 updates
- investigating · Aug 23, 2026, 03:55 AM UTC
What's happening Fraudsters are increasingly attacking USPS by creating counterfeit, unpaid shipping labels — a scheme known as Mailer ID (MID) fraud. This is a growing industry-wide USPS issue affecting all shipping platforms, not specific to us or your account security. As a result, some customers may see tracking updates showing delivery to an unfamiliar address. In most cases, your package will still arrive as expected. What to do - If your tracking shows an incorrect delivery address, please contact Customer Support. - If you were charged a clearly incorrect shipping adjustment, please contact us as well. Thank you for your patience.
- resolved · Sep 11, 2026, 05:14 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Listing
Timeline · 2 updates
- identified · Aug 15, 2026, 01:24 AM UTC
Item view counts and other seller metrics are not updating. This affects the Seller Dashboard as well as the view counts shown for each item on My listings(web) and the Selling page (app). The numbers you see may be from a previous day. This affects the display of these numbers only. Your listings, orders, and shipping are not affected, and click and like counts are still updating. No data has been lost. Views and other metrics continue to be recorded and will appear once updates resume. We are working to restore normal data updates and will post an update here.
- resolved · Aug 17, 2026, 04:52 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Shipping
Timeline · 2 updates
- monitoring · Aug 14, 2026, 11:55 PM UTC
We are aware that some sellers experienced USPS rejecting Mercari prepaid shipping labels as "unpaid postage" earlier today (August 14). This is a USPS-side issue. USPS has applied a temporary fix, if your label wasrejected, please try dropping off your package again. It should now be accepted. We are continuing to monitor the situation and will update this page as we learn more.
- resolved · Aug 18, 2026, 04:37 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Customer Service
Timeline · 2 updates
- identified · Aug 14, 2026, 05:59 PM UTC
Delays in Customer Support Response Due to High Volume Monitoring - We are currently experiencing higher than usual volumes, and as a result, our response times are longer than we would like. Please expect a reply within the next 48 hours. We appreciate your patience. Our team is working diligently to respond to all inquiries as quickly as possible.
- resolved · Aug 17, 2026, 05:08 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Customer Service
Timeline · 2 updates
- monitoring · Aug 14, 2026, 12:47 AM UTC
We are currently experiencing higher than usual volumes, and as a result, our response times are longer than we would like. Please expect a reply within the next 48 hours. We appreciate your patience. Our team is working diligently to respond to all inquiries as quickly as possible.
- resolved · Aug 14, 2026, 03:07 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Mercari outage history
6 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Mercari outage history →Or sign up free to get alerts when Mercari breaks · 10 free monitors · No credit card
- Started Sep 11, 2026, 05:13 AM UTC · ● 3d 4h
- Started Aug 23, 2026, 03:55 AM UTC · Resolved Sep 11, 2026, 05:14 AM UTC · 19d 1h
- Started Aug 15, 2026, 01:24 AM UTC · Resolved Aug 17, 2026, 04:52 PM UTC · 2d 15h
- USPS Label Issue ResolvedStarted Aug 14, 2026, 11:55 PM UTC · Resolved Aug 18, 2026, 04:37 PM UTC · 3d 16h
- Started Aug 14, 2026, 05:59 PM UTC · Resolved Aug 17, 2026, 05:08 PM UTC · 2d 23h
- Started Aug 14, 2026, 12:47 AM UTC · Resolved Aug 14, 2026, 03:07 AM UTC · 2h 20m
- Started Jul 29, 2026, 05:22 PM UTC · Resolved Jul 30, 2026, 04:08 PM UTC · 22h 46m
- Started Jul 18, 2026, 08:02 PM UTC · Resolved Jul 18, 2026, 09:02 PM UTC · 1h