Mercari incident

Facebook login issue on App

Resolved after 5 hours 55 minutes, on June 12, 2026.

investigating Jun 12, 2026, 04:16 PM UTC

We’re currently aware of a partial issue affecting Facebook login on the app. Some users may experience errors when trying to sign in using Facebook. If you encounter this issue, please try logging in through the Mercari website instead while we work on a fix. We apologize for the inconvenience and appreciate your patience.

Started
Jun 12, 2026, 04:16 PM UTC
Resolved
Jun 12, 2026, 10:11 PM UTC
Duration
5h 55m
Detected by Pingoru
Jun 12, 2026, 04:16 PM UTC

Update timeline

  1. investigating Jun 12, 2026, 04:16 PM UTC

    We’re currently aware of a partial issue affecting Facebook login on the app. Some users may experience errors when trying to sign in using Facebook. If you encounter this issue, please try logging in through the Mercari website instead while we work on a fix. We apologize for the inconvenience and appreciate your patience.

  2. resolved Jun 12, 2026, 10:11 PM UTC

    This incident has been resolved.

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