Mercari incident
Login and Signup via "Continue with Facebook" unavailable
Major Vendor's status page →
Resolved after 2 hours 48 minutes, affecting Mobile Apps and Web site, on August 22, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Mobile AppsWeb site
Update timeline
- investigating Aug 22, 2025, 01:31 AM UTC
Users are unable to log in to or sign up for Mercari via Facebook. After clicking “Continue with Facebook” on the login or sign-up screen on Mercari.com or in the Mercari app for iOS and Android, users may encounter an error.
- monitoring Aug 22, 2025, 04:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 22, 2025, 04:20 AM UTC
This incident has been resolved.
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