Mercari incident
Some users may be experiencing slower performance on Mercari
Resolved after 3 hours 50 minutes, affecting Mobile Apps and Web site, on September 12, 2025.
We are aware that parts of the Mercari platform may be responding more slowly than usual, and our team is currently investigating the issue. We will continue our investigation and appreciate your patience while we work to resolve this.
Affected components
Update timeline
- investigating Sep 12, 2025, 01:33 AM UTC
We are currently investigating reports of increased latency affecting various parts of the Mercari platform
- investigating Sep 12, 2025, 04:49 AM UTC
We are aware that parts of the Mercari platform may be responding more slowly than usual, and our team is currently investigating the issue. We will continue our investigation and appreciate your patience while we work to resolve this.
- resolved Sep 12, 2025, 05:24 AM UTC
This incident has been resolved.
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