Mercari incident

Shipping label creation issues

Resolved after 5 hours 48 minutes, affecting Shipping, on September 17, 2025.

identified Sep 17, 2025, 06:56 PM UTC

The issue has been identified.

Started
Sep 17, 2025, 05:46 PM UTC
Resolved
Sep 17, 2025, 11:35 PM UTC
Duration
5h 48m
Detected by Pingoru
Sep 17, 2025, 05:46 PM UTC

Affected components

Shipping

Update timeline

  1. investigating Sep 17, 2025, 05:46 PM UTC

    We are currently experiencing issues with shipping label creation for sold items. Our team is actively investigating the problem.

  2. identified Sep 17, 2025, 06:56 PM UTC

    The issue has been identified.

  3. resolved Sep 17, 2025, 11:35 PM UTC

    This incident has been resolved.

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