Resolved after 9 hours 37 minutes, affecting Mobile Apps and Web site, on October 20, 2025.
We are currently experiencing various errors across Mercari due to an ongoing AWS outage. Our engineering team is actively monitoring the situation and working to mitigate the impact.
Affected components
Mobile AppsWeb site
Update timeline
- monitoring Oct 20, 2025, 05:25 PM UTC
We are currently experiencing various errors across Mercari due to an ongoing AWS outage. Our engineering team is actively monitoring the situation and working to mitigate the impact.
- resolved Oct 21, 2025, 03:02 AM UTC
This incident has been resolved.
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