Mercari incident

Mercari Experiencing Errors Due to AWS Outage

Resolved after 9 hours 37 minutes, affecting Mobile Apps and Web site, on October 20, 2025.

monitoring Oct 20, 2025, 05:25 PM UTC

We are currently experiencing various errors across Mercari due to an ongoing AWS outage. Our engineering team is actively monitoring the situation and working to mitigate the impact.

Started
Oct 20, 2025, 05:25 PM UTC
Resolved
Oct 21, 2025, 03:02 AM UTC
Duration
9h 37m
Detected by Pingoru
Oct 20, 2025, 05:25 PM UTC

Affected components

Mobile AppsWeb site

Update timeline

  1. monitoring Oct 20, 2025, 05:25 PM UTC

    We are currently experiencing various errors across Mercari due to an ongoing AWS outage. Our engineering team is actively monitoring the situation and working to mitigate the impact.

  2. resolved Oct 21, 2025, 03:02 AM UTC

    This incident has been resolved.

Your product runs on more than Mercari

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →