Mercari incident

Issues affecting some users during Zip checkout

Resolved after 3 hours 1 minute, affecting Purchasing, on October 29, 2025.

investigating Oct 29, 2025, 08:41 PM UTC

We’re aware that some users are encountering errors when using Zip payment. Our team is currently investigating the issue.

Started: Oct 29, 2025, 08:41 PM UTC
Resolved: Oct 29, 2025, 11:43 PM UTC
Duration: 3h 1m
Detected by Pingoru: Oct 29, 2025, 08:41 PM UTC

Affected components

Purchasing

Update timeline

investigating Oct 29, 2025, 08:41 PM UTC

We’re aware that some users are encountering errors when using Zip payment. Our team is currently investigating the issue.
resolved Oct 29, 2025, 11:43 PM UTC

This incident has been resolved.

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