Lightspeed incident

Degraded Service Performance – Third-Party Infrastructure (AWS / Cloudflare)

Resolved after 30 minutes, on July 24, 2026.

resolved Jul 24, 2026, 05:59 PM UTC

Between 12:45 PM and 1:15 PM BST, an upstream issue with a third-party cloud infrastructure provider caused brief slowness and connection errors affecting X-Series POS selling screens for some stores. The core impact was limited to a ~35-minute window, and services quickly normalized. All Lightspeed core internal systems remained fully operational throughout the event, and any offline transactions processed during the disruption have synchronized. The upstream provider has resolved the issue, and all systems are running normally.

Other major vendors with incidents that started within 30 minutes of this one

Render Outage Service Disruption in Oregon

Zendesk Outage Unable to Access Zendesk

Amazon Web Services Outage Multiple services — Oregon: [RESOLVED] Connectivity Issues

Notion Degraded Notion is down

Cloudflare Degraded Network Performance Issues in Western North America

Stripe Degraded Elevated API errors

And 1 more: PagerDuty.

Started: Jul 24, 2026, 11:45 AM UTC
Resolved: Jul 24, 2026, 12:15 PM UTC
Duration: 30m
Detected by Pingoru: Jul 24, 2026, 11:45 AM UTC

Update timeline

resolved Jul 24, 2026, 05:59 PM UTC

Between 12:45 PM and 1:15 PM BST, an upstream issue with a third-party cloud infrastructure provider caused brief slowness and connection errors affecting X-Series POS selling screens for some stores. The core impact was limited to a ~35-minute window, and services quickly normalized. All Lightspeed core internal systems remained fully operational throughout the event, and any offline transactions processed during the disruption have synchronized. The upstream provider has resolved the issue, and all systems are running normally.

Your product runs on more than Lightspeed

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.