Lightspeed incident

Degraded Lightspeed Payments processing may be experienced on R & S-series

Resolved after 35 minutes, affecting Payments and Integrated Payments, on July 11, 2026.

monitoring Jul 11, 2026, 08:19 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 11, 2026, 08:03 PM UTC
Resolved
Jul 11, 2026, 08:39 PM UTC
Duration
35m
Detected by Pingoru
Jul 11, 2026, 08:03 PM UTC

Affected components

PaymentsIntegrated Payments

Update timeline

  1. investigating Jul 11, 2026, 08:03 PM UTC

    Merchants may be experiencing a freeze in their POS while processing but it appears transactions are still successful. A refresh of the POS should resolve the freeze. Please verify Financial Services reporting before retrying transactions.

  2. monitoring Jul 11, 2026, 08:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 11, 2026, 08:39 PM UTC

    This incident has been resolved.

Your product runs on more than Lightspeed

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →