Resolved after 2 hours 3 minutes, affecting Lightspeed eCom (Europe), on July 8, 2026.
We are continuing to monitor for any further issues.
Affected components
Lightspeed eCom (Europe)
Update timeline
- investigating Jul 08, 2026, 06:58 PM UTC
We are currently investigating this issue.
- investigating Jul 08, 2026, 06:58 PM UTC
We are continuing to investigate this issue.
- identified Jul 08, 2026, 07:28 PM UTC
The issue affecting C-Series has been mitigated. Merchants may have experienced slow performance, 500 errors when accessing the cart, or their cart appearing empty. The issue has been identified, and a fix is being implemented.
- monitoring Jul 08, 2026, 08:13 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jul 08, 2026, 09:00 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 08, 2026, 09:01 PM UTC
This incident has been resolved.
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