Lightspeed incident
Lightspeed Payments K- and O-Series Payout delays in Australia for some Merchants
Resolved after 4 hours 55 minutes, affecting Lightspeed Payments and Lightspeed Payments, on July 6, 2026.
The external issue that caused delays to some Regular (BECS) payouts in Australia has been resolved. All impacted payouts have now been processed and will be credited to the affected accounts.
Affected components
Update timeline
- investigating Jul 06, 2026, 08:09 AM UTC
We have identified an external issue resulting in a partial payout delay for a subset of AUD transactions processed through one of our partner banks. As a result, some customers receiving Regular (BECS) payouts in Australia may experience a delay in receiving their payouts expected this Monday. We are actively monitoring the situation and coordinating with the affected partner to support resolution efforts.
- investigating Jul 06, 2026, 08:11 AM UTC
We are continuing to investigate this issue.
- investigating Jul 06, 2026, 08:12 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 06, 2026, 10:04 AM UTC
We have identified an external issue causing delays to some Regular (BECS) payouts in Australia. Affected funds are expected to be credited by the end of the day on 6 July 2026 in AU time.
- resolved Jul 06, 2026, 01:05 PM UTC
The external issue that caused delays to some Regular (BECS) payouts in Australia has been resolved. All impacted payouts have now been processed and will be credited to the affected accounts.
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