Lightspeed incident

Inventory, Product Search, Sales History and Online Channels delay

Resolved after 36 minutes, affecting Inventory and Products and 1 more, on July 2, 2026.

resolved Jul 02, 2026, 10:57 PM UTC

The delay is gone. There might be some remaining webhooks being sent to integrators.

Started
Jul 02, 2026, 10:21 PM UTC
Resolved
Jul 02, 2026, 10:57 PM UTC
Duration
36m
Detected by Pingoru
Jul 02, 2026, 10:21 PM UTC

Affected components

InventoryProductsSales History

Update timeline

  1. monitoring Jul 02, 2026, 10:21 PM UTC

    Some retailers may experience delays in updates made to the system showing throughout the system. This impacts - inventory levels slow in reflecting the right levels - product added not appearing in searches and online store - product updated not reflecting in searches and online store - sales made may not be available in sales history We have identified and resolving the issue and are monitoring system recovery

  2. resolved Jul 02, 2026, 10:57 PM UTC

    The delay is gone. There might be some remaining webhooks being sent to integrators.

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