Resolved after 4 hours 16 minutes, affecting Retail POS and Retail API, on June 10, 2026.
We have implemented a fix and will continue to monitor the situation.
Affected components
Retail POSRetail API
Update timeline
- investigating Jun 10, 2026, 04:11 PM UTC
We are currently investigating an issue affecting merchants using Lightspeed Retail. A dedicated team is investigating the issue.
- identified Jun 10, 2026, 04:44 PM UTC
We have identified the cause of the Lightspeed Retail (R-Series) issue and a dedicated team of engineers is working on a solution.
- monitoring Jun 10, 2026, 08:09 PM UTC
We have implemented a fix and will continue to monitor the situation.
- resolved Jun 10, 2026, 08:27 PM UTC
This incident has been resolved.
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