Lightspeed incident

X-Series - Unable to add Modules on Plus (9.0) Plan and Select Monthly billing

Resolved after 1 day 8 hours, affecting Setup, on May 31, 2026.

identified May 31, 2026, 01:11 PM UTC

The problem has been identified.

Started
May 31, 2026, 11:57 AM UTC
Resolved
Jun 01, 2026, 08:26 PM UTC
Duration
1d 8h
Detected by Pingoru
May 31, 2026, 11:57 AM UTC

Affected components

Setup

Update timeline

  1. investigating May 31, 2026, 11:57 AM UTC

    Retailers on Plus 9.0 plan are unable to add modules and select the monthly billing cycle.

  2. identified May 31, 2026, 01:11 PM UTC

    The problem has been identified.

  3. resolved Jun 01, 2026, 08:26 PM UTC

    Issue has been resolved.

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