Resolved after 2 hours 4 minutes, affecting Help Centre and Support (Phone/Email/Live Chat), on May 8, 2026.
We are continuing to monitor for any further issues.
Affected components
Help CentreSupport (Phone/Email/Live Chat)
Update timeline
- investigating May 08, 2026, 01:12 AM UTC
We are currently experiencing issues with our phone system. Please reach out to us via chat, and our team will be able to assist you.
- monitoring May 08, 2026, 03:02 AM UTC
Phone support lines have been restored. We are continuing to monitor the system to ensure stability.
- monitoring May 08, 2026, 03:09 AM UTC
We are continuing to monitor for any further issues.
- resolved May 08, 2026, 03:16 AM UTC
This incident has been resolved.
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