Lightspeed incident

Order Anywhere payments using iDeal are failing

Resolved after 1 hour 50 minutes, affecting Order Anywhere, on November 4, 2025.

investigating Nov 04, 2025, 11:08 AM UTC

We are currently investigating an issue where Order anywhere orders cannot be paid via iDeal. All Netherlands-based customers using iDeal are affected

Started
Nov 04, 2025, 11:08 AM UTC
Resolved
Nov 04, 2025, 12:58 PM UTC
Duration
1h 50m
Detected by Pingoru
Nov 04, 2025, 11:08 AM UTC

Affected components

Order Anywhere

Update timeline

  1. investigating Nov 04, 2025, 11:08 AM UTC

    We are currently investigating an issue where Order anywhere orders cannot be paid via iDeal. All Netherlands-based customers using iDeal are affected

  2. resolved Nov 04, 2025, 12:58 PM UTC

    The incident is resolved. We are still monitoring.

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