Lightspeed incident

Creation of invoices are being degraded

Minor Vendor's status page →

Resolved after 58 minutes, affecting Retail POS, on November 5, 2025.

monitoring Nov 05, 2025, 06:44 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Nov 05, 2025, 05:51 PM UTC
Resolved
Nov 05, 2025, 06:49 PM UTC
Duration
58m
Detected by Pingoru
Nov 05, 2025, 05:51 PM UTC

Affected components

Retail POS

Update timeline

  1. investigating Nov 05, 2025, 05:51 PM UTC

    Some invoice creations are failing. We are currently investigating the issue.

  2. identified Nov 05, 2025, 06:18 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Nov 05, 2025, 06:18 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Nov 05, 2025, 06:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 05, 2025, 06:49 PM UTC

    This incident has been resolved.

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