Lightspeed incident

Lightspeed R-series invoicing; degraded performance for deposits

Resolved after 7 hours 9 minutes, affecting Retail POS, on November 7, 2025.

identified Nov 07, 2025, 04:59 PM UTC

The issue has been identified and a fix is being implemented.

Started
Nov 07, 2025, 02:54 PM UTC
Resolved
Nov 07, 2025, 10:03 PM UTC
Duration
7h 9m
Detected by Pingoru
Nov 07, 2025, 02:54 PM UTC

Affected components

Retail POS

Update timeline

  1. investigating Nov 07, 2025, 02:54 PM UTC

    We are currently investigating this issue.

  2. identified Nov 07, 2025, 04:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Nov 07, 2025, 10:03 PM UTC

    This incident has been resolved

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