Lightspeed incident
Lightspeed Restaurant (O-Series) - Stock Movement Delays
Resolved after 4 hours 23 minutes, affecting Insights and Produce, on November 13, 2025.
The Stock Movements syncing issue has been fully resolved. All data is now up to date, and the service is operating normally. We will continue to keep an eye on performance, but no further impact is expected. Thank you for your patience.
Affected components
Update timeline
- identified Nov 13, 2025, 01:59 AM UTC
We are currently investigating an issue causing delays in Stock Movements data syncing. New Stock Movement records have not updated since yesterday afternoon. Impact Reporting and features that rely on Stock Movements may show incomplete or outdated data. No other data sources are affected, and no data loss is expected. Current Status Our engineering team has identified a processing issue on the service responsible for Stock Movements. A fix is in progress, and we expect data to begin updating again shortly.
- monitoring Nov 13, 2025, 04:26 AM UTC
The issue affecting Stock Movements data syncing has been resolved. Processing has successfully caught up, and new Stock Movement records are now updating as expected. We will continue to closely monitor the service to ensure stability.
- resolved Nov 13, 2025, 06:23 AM UTC
The Stock Movements syncing issue has been fully resolved. All data is now up to date, and the service is operating normally. We will continue to keep an eye on performance, but no further impact is expected. Thank you for your patience.
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