Resolved on November 25, 2025.
Between 25 November and 12 December, a technical error impacted the stability of the Lightspeed K-Series POS application, specifically affecting users with active fiscalization services who may have experienced immediate application crashes upon startup. This issue resulted in limited access to the digital POS interface, during which time affected users were advised to record transactions using offline or alternative methods to maintain business continuity. Following the resolution of the incident on 12 December, any transactions recorded via these alternative methods may now require manual entry into the POS and connected systems, such as DATEV, to ensure full fiscal compliance and accurate reporting for the affected period.
Update timeline
- resolved Dec 19, 2025, 09:08 AM UTC
Between 25 November and 12 December, a technical error impacted the stability of the Lightspeed K-Series POS application, specifically affecting users with active fiscalization services who may have experienced immediate application crashes upon startup. This issue resulted in limited access to the digital POS interface, during which time affected users were advised to record transactions using offline or alternative methods to maintain business continuity. Following the resolution of the incident on 12 December, any transactions recorded via these alternative methods may now require manual entry into the POS and connected systems, such as DATEV, to ensure full fiscal compliance and accurate reporting for the affected period.
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