Lightspeed incident
External issue with Internet Service Provider BT (UK based)
Resolved after 39 minutes, affecting Retail POS and Retail POS for iPadOS, on November 28, 2025.
We are observing an external issue with BT experiencing issues with internet connections Pages unable to load, slowness, and other systems may be impacted. We are monitoring the situation closely and will provide updates as further information becomes available.
Affected components
Update timeline
- investigating Nov 28, 2025, 10:51 AM UTC
We are observing an external issue with BT experiencing issues with internet connections Pages unable to load, slowness, and other systems may be impacted. We are monitoring the situation closely and will provide updates as further information becomes available.
- monitoring Nov 28, 2025, 11:06 AM UTC
We are observing an external issue with BT experiencing issues with internet connections Pages unable to load, slowness, and other systems may be impacted. We are monitoring the situation closely and will provide updates as further information becomes available.
- resolved Nov 28, 2025, 11:31 AM UTC
BT's incident has been resolved.
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