Lightspeed incident

We're investigating an issue associated with the payment request feature in Invoicing

Resolved after 50 minutes, affecting Retail POS, on December 4, 2025.

monitoring Dec 04, 2025, 05:13 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 04, 2025, 04:49 PM UTC
Resolved
Dec 04, 2025, 05:40 PM UTC
Duration
50m
Detected by Pingoru
Dec 04, 2025, 04:49 PM UTC

Affected components

Retail POS

Update timeline

  1. investigating Dec 04, 2025, 04:49 PM UTC

    We are currently investigating this issue.

  2. identified Dec 04, 2025, 05:02 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 04, 2025, 05:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 04, 2025, 05:40 PM UTC

    This incident has been resolved.

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