Lightspeed incident
Lightspeed S-Series - 23rd December Backoffice Reporting Delay
Resolved after 11 days 20 hours, affecting BackOffice, on December 26, 2025.
On December 23rd, there was an S-Series Backoffice syncing delay where transactions or newly created items would not appear in the Backoffice - The root cause of that incident has been resolved, however some data may appear to still be missing. We are working to restore that data, and any missing transactions or items for that day should be synced with the Backoffice soon. We will provide an update on this page once we have more information.
Affected components
Update timeline
- monitoring Dec 26, 2025, 09:35 PM UTC
On December 23rd, there was an S-Series Backoffice syncing delay where transactions or newly created items would not appear in the Backoffice - The root cause of that incident has been resolved, however some data may appear to still be missing. We are working to restore that data, and any missing transactions or items for that day should be synced with the Backoffice soon. We will provide an update on this page once we have more information.
- resolved Jan 07, 2026, 05:50 PM UTC
This incident has been resolved.
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