Lightspeed incident

Chat Support Unavailable

Resolved after 1 hour, affecting Chat Support, on January 9, 2026.

investigating Jan 09, 2026, 08:33 PM UTC

Support chat systems are currently unavailable. We are investigating the issue. Customers can continue to reach out to us through phone or email.

Started
Jan 09, 2026, 08:33 PM UTC
Resolved
Jan 09, 2026, 09:33 PM UTC
Duration
1h
Detected by Pingoru
Jan 09, 2026, 08:33 PM UTC

Affected components

Chat Support

Update timeline

  1. investigating Jan 09, 2026, 08:33 PM UTC

    Support chat systems are currently unavailable. We are investigating the issue. Customers can continue to reach out to us through phone or email.

  2. resolved Jan 09, 2026, 09:33 PM UTC

    The issue has been resolved and our chat support is now available.

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