Resolved after 22 hours 6 minutes, affecting Lightspeed Payments and Lightspeed Payments, on January 27, 2026.
The payouts in question were delayed due to a local bank holiday in Australia, causing delays of up to 48 hours.
Affected components
Lightspeed PaymentsLightspeed Payments
Update timeline
- investigating Jan 27, 2026, 10:48 AM UTC
We are receiving a number of reports for payouts not being received by customers in Australia for payments processed from the 23rd-27th of January.
- investigating Jan 27, 2026, 10:50 AM UTC
We are continuing to investigate this issue.
- resolved Jan 28, 2026, 08:54 AM UTC
The payouts in question were delayed due to a local bank holiday in Australia, causing delays of up to 48 hours.
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