Resolved after 15 minutes, affecting Lightspeed eCom (Europe) and Lightspeed eCom (North America & Australia), on March 13, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Lightspeed eCom (Europe)Lightspeed eCom (North America & Australia)
Update timeline
- investigating Mar 13, 2026, 08:22 PM UTC
We are currently investigating this issue.
- investigating Mar 13, 2026, 08:24 PM UTC
C-Series backoffice pages are currently empty for both NOAM and EU shops. We are currently investigating this issue.
- monitoring Mar 13, 2026, 08:30 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 13, 2026, 08:37 PM UTC
This incident has been resolved.
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