Lightspeed incident
Lightspeed Restaurant O-Series - Service Disruption - Order Events Not Displaying on Bump Screens
Resolved after 3 hours 23 minutes, affecting Lightspeed Bump Screen by Bump-It, on March 25, 2026.
A fix has been implemented. We are currently monitoring to ensure stability and full resolution. Thank you for your patience, and we will provide a final update once monitoring is complete.
Affected components
Update timeline
- investigating Mar 25, 2026, 11:05 PM UTC
We are currently investigating an issue where some order events are not appearing on bump screens as expected. Our team has identified the cause and is actively working on a fix. Testing is underway to ensure the issue is fully resolved before deployment. We understand the impact this may have on your operations and are prioritizing a resolution. We will provide further updates as soon as more information becomes available. Thank you for your patience.
- investigating Mar 25, 2026, 11:31 PM UTC
We are continuing to investigate this issue.
- identified Mar 25, 2026, 11:37 PM UTC
Our team is actively working on implementing a fix.
- monitoring Mar 26, 2026, 01:13 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Mar 26, 2026, 01:21 AM UTC
A fix has been implemented. We are currently monitoring to ensure stability and full resolution. Thank you for your patience, and we will provide a final update once monitoring is complete.
- resolved Mar 26, 2026, 02:28 AM UTC
This incident has been resolved.
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