Lightspeed incident

Bancontact experiencing high refusal rate.

Resolved after 1 hour 19 minutes, affecting Lightspeed Payments and Integrated Payments and 1 more, on March 30, 2026.

resolved Mar 30, 2026, 11:59 AM UTC

The third-party partner has resolved the issue. Transactions are now being processed normally.

Started
Mar 30, 2026, 10:40 AM UTC
Resolved
Mar 30, 2026, 11:59 AM UTC
Duration
1h 19m
Detected by Pingoru
Mar 30, 2026, 10:40 AM UTC

Affected components

Lightspeed PaymentsIntegrated PaymentsLightspeed PaymentsPayments

Update timeline

  1. investigating Mar 30, 2026, 10:40 AM UTC

    We have identified an issue outside our platform that is resulting in higher refusal rates for transactions processed through Bancontact starting at 11:56 CEST. This is affecting both Hospitality and Retail merchants.

  2. resolved Mar 30, 2026, 11:59 AM UTC

    The third-party partner has resolved the issue. Transactions are now being processed normally.

Your product runs on more than Lightspeed

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →