Knock App incident

Subscription workflows are delayed for some customers

Resolved after 45 minutes, affecting Notification delivery, on February 18, 2026.

monitoring Feb 18, 2026, 10:32 AM UTC

Our service has caught up on the backlog of subscription workflow executions.

Started
Feb 18, 2026, 10:16 AM UTC
Resolved
Feb 18, 2026, 11:02 AM UTC
Duration
45m
Detected by Pingoru
Feb 18, 2026, 10:16 AM UTC

Affected components

Notification delivery

Update timeline

  1. investigating Feb 18, 2026, 10:16 AM UTC

    We're currently investigating an issue with subscriptions in our service.

  2. monitoring Feb 18, 2026, 10:32 AM UTC

    Our service has caught up on the backlog of subscription workflow executions.

  3. resolved Feb 18, 2026, 11:02 AM UTC

    This incident has now been resolved and the service is now fully operational.

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