Knock App incident

Degraded logging state and delayed API logs

Resolved after 1 hour 12 minutes, affecting Logs, on March 31, 2026.

monitoring Mar 31, 2026, 01:50 PM UTC

We are seeing full recovery of API log delays. We are continuing to monitor before closing out this incident

Started
Mar 31, 2026, 01:06 PM UTC
Resolved
Mar 31, 2026, 02:18 PM UTC
Duration
1h 12m
Detected by Pingoru
Mar 31, 2026, 01:06 PM UTC

Affected components

Logs

Update timeline

  1. investigating Mar 31, 2026, 01:06 PM UTC

    We're currently investigating an issue with delayed ingestion of our API logs, putting pressure on our ingestion pipeline and resulting in some degraded state for browsing API logs as well.

  2. monitoring Mar 31, 2026, 01:29 PM UTC

    We’ve shipped a fix and we’re seeing initial signs of recovery. We are continuing to monitor closely.

  3. monitoring Mar 31, 2026, 01:50 PM UTC

    We are seeing full recovery of API log delays. We are continuing to monitor before closing out this incident

  4. resolved Mar 31, 2026, 02:18 PM UTC

    This incident has now been resolved and the service is now fully operational.

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