Knock App incident

Errors with tracked link resolution

Resolved after 10 minutes, affecting Link and open tracking, on April 14, 2026.

monitoring Apr 14, 2026, 03:14 PM UTC

We've shipped a fix and are seeing resolution in tracked link resolution. We are monitoring closely.

Started
Apr 14, 2026, 03:09 PM UTC
Resolved
Apr 14, 2026, 03:19 PM UTC
Duration
10m
Detected by Pingoru
Apr 14, 2026, 03:09 PM UTC

Affected components

Link and open tracking

Update timeline

  1. investigating Apr 14, 2026, 03:09 PM UTC

    We are investigating errors resolving and redirecting tracked links.

  2. monitoring Apr 14, 2026, 03:14 PM UTC

    We've shipped a fix and are seeing resolution in tracked link resolution. We are monitoring closely.

  3. resolved Apr 14, 2026, 03:19 PM UTC

    This incident has now been resolved and the service is now fully operational.

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