Knock App incident

Delayed processing of workflow logs

Resolved after 1 hour 56 minutes, affecting Logs, on June 15, 2026.

monitoring Jun 15, 2026, 02:35 PM UTC

We intermittently experienced delayed workflow logs between ~09:00 AM UTC and ~01:45 PM UTC today (2026/06/15). This was caused by some internal changes in how we fan out workflow logs, which caused consumers to get temporarily backlogged. The peak delay we experienced before processing workflow logs was around 15 minutes, but we intermittently saw delays of up to 5-6 minutes. This affected 1. Logs showing up in the dashboard. 2. Workflow batch mappings. We saw complete resolution at 01:43 PM UTC. Logs are being processed within our usual window (within up to ~5s) again.

Started
Jun 15, 2026, 02:35 PM UTC
Resolved
Jun 15, 2026, 04:31 PM UTC
Duration
1h 56m
Detected by Pingoru
Jun 15, 2026, 02:35 PM UTC

Affected components

Logs

Update timeline

  1. monitoring Jun 15, 2026, 02:35 PM UTC

    We intermittently experienced delayed workflow logs between ~09:00 AM UTC and ~01:45 PM UTC today (2026/06/15). This was caused by some internal changes in how we fan out workflow logs, which caused consumers to get temporarily backlogged. The peak delay we experienced before processing workflow logs was around 15 minutes, but we intermittently saw delays of up to 5-6 minutes. This affected 1. Logs showing up in the dashboard. 2. Workflow batch mappings. We saw complete resolution at 01:43 PM UTC. Logs are being processed within our usual window (within up to ~5s) again.

  2. resolved Jun 15, 2026, 04:31 PM UTC

    We did not experience any further issues after we put the fix in place.

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