Knock App incident

Elevated response times loading some log data

Resolved after 31 minutes, affecting Logs, on June 4, 2026.

monitoring Jun 04, 2026, 12:07 PM UTC

We have shipped a fix and we are seeing recovery of log data load times. We are continuing to monitor closely before resolving.

Started
Jun 04, 2026, 11:40 AM UTC
Resolved
Jun 04, 2026, 12:11 PM UTC
Duration
31m
Detected by Pingoru
Jun 04, 2026, 11:40 AM UTC

Affected components

Logs

Update timeline

  1. investigating Jun 04, 2026, 11:40 AM UTC

    We're seeing elevated response times loading some log data. This is leading to slower page loads in the Dashboard and slower responses from some V1 API endpoints.

  2. monitoring Jun 04, 2026, 12:07 PM UTC

    We have shipped a fix and we are seeing recovery of log data load times. We are continuing to monitor closely before resolving.

  3. resolved Jun 04, 2026, 12:11 PM UTC

    This incident has been resolved.

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