Knock App incident

SES/SNS sending issue with customers using assume role

Major

Resolved after 5 hours 15 minutes, on December 18, 2025.

Started
Dec 18, 2025, 08:41 AM UTC
Resolved
Dec 18, 2025, 01:57 PM UTC
Duration
5h 15m
Detected by Pingoru
Dec 18, 2025, 08:41 AM UTC

Update timeline

No vendor updates were posted for this incident, only the open and resolve events were observed.

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