Resolved after 1 hour 34 minutes, affecting In-app feeds and guides, on October 29, 2026.
A fix has been implemented, and we're currently monitoring the service.
Affected components
In-app feeds and guides
Update timeline
- investigating Oct 29, 2026, 11:30 PM UTC
New connections to in-app feeds and guides may be failing when connecting to api.knock.app. We are investigating and working on restoring service. Normal API operations and notification delivery remain unaffected.
- identified Oct 30, 2026, 12:01 AM UTC
We've identified the issue with the service and are actively working on a fix.
- monitoring Oct 30, 2026, 12:38 AM UTC
A fix has been implemented, and we're currently monitoring the service.
- resolved Oct 30, 2026, 01:04 AM UTC
This incident has now been resolved and the service is now fully operational.
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Amazon Web Services